Contact

Get in Touch

If you have any questions about our watches, your order, or our collections, we’d love to hear from you. You can reach us at hello@poppymay.co.uk and we aim to respond to all enquiries within 24 hours. As a family-run business, we treat every message with care, and we’ll always do everything we can to help.

Before You Contact Us…

You may find answers to common questions on our FAQ page, including details about sizing, shipping, returns, and our limited-run collections. But if you can’t find what you’re looking for, please don’t hesitate to reach out — we’re here to make things easy.

Our Customer Service Promise

Your happiness matters to us. Whether you’re choosing your first Poppy May watch or need support with an order, we’ll do our best to ensure your experience is warm, simple and enjoyable. Every customer is important to us, and we’re always grateful to be part of your story.